Shipping & Returns (Products) – Auemay
             
Free Shipping Worldwide
Free Shipping Worldwide

Shipping & Returns (Products)

You will be able to select your delivery method at your checkout.

Shipping & Deliveries

    Store Credit, Exchanges, and Refunds:

    ***We always stress that it is highly recommended that you refer to the measurements chart for the exact product you would like to purchase and encourage you to contact customer care if you have any questions regarding the garment prior to your order as we we only provide store credit or exchanges. Our products are mass produced so there may be a 1-2cm difference due to manual measurements. It is recommended to refer to the specific size chart measurement in the product description for the most accurate measurement.  

  • If you would like to return your items for store credit, or exchange, you must contact customercare@auemay.com within 14 days of receiving the items or you will not be able to return your items.
  • Your order must be returned within 14 days of being received. In original packaging, unworn condition, free of make-up stains and free of odor. Accompanied by RMA form. Merchandise must have all tags attached.
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    ***Shipping Fees: We don't cover the cost of postage for returning an item and for re-shipping exchanges. It's highly recommend that you refer to the measurements chart and encourage you to contact customer care if you have any questions about the garments.

    Check out our full Cancellation, Exchange, Return Policy for more details.